Frequently Asked Questions
How dose it work?
It all starts with a simple phone call. When you reach out to us, we'll gather some important information about your vehicle's needs. This helps us understand the issue you're experiencing and allows us to prepare an accurate quote for the necessary repairs or service.
Once you approve the quote, we'll work with you to schedule a convenient time and location for the service to be done. Because we're a mobile service, we come directly to you – whether you're at home, work, or even somewhere else! This makes getting your car serviced incredibly easy and hassle-free.
There are no additional fees for travel, distance, or drive time. Our service calls have a minimum charge of one hour of labor. However, this minimum is frequently met by the labor time required for the actual repair or service performed, meaning you often incur no extra charges beyond the cost of the work itself.
This must cost more because you come to me right?
That's a common question, and the answer is actually no! Our mobile service isn't necessarily more expensive. In fact, we are often comparable in price to traditional stationary shops, and sometimes even cheaper. This is primarily because we have significantly lower overhead costs associated with not having a physical brick-and-mortar store. We pass those savings on to you, providing convenience without the premium price tag
Do you have any discounts?
Yes, we do have several discounts available!
We offer a 10% off everything club. By joining, you'll receive a 10% discount on all our services and parts, every time you use Equality Auto. It's a great way to save on all your vehicle maintenance and repair needs.
We also offer a cost-saving oil change bundle. Instead of paying for each oil change individually, you can purchase a package of three oil changes upfront at a discounted rate. This allows you to budget for your vehicle's regular maintenance and enjoy significant savings over time. It's a convenient and economical way to ensure your oil changes are taken care of.
Finally, as a thank you for their service, we proudly offer a military discount to all active and veteran members of the armed forces. Please let us know when you book your service if you are eligible for this discount.
See our discount page for more info