Booking & Pricing

How do mobile services work?

It all starts with a simple phone call, text, or email. We’ll gather some important information about your vehicle and the issue you're experiencing, then prepare an estimate for the necessary repairs or service.Once you authorize the estimate, we'll work with you to schedule a convenient time and place for the appointment. Because we're a mobile service, we come directly to you—whether you're at home, work, or even your kid’s soccer tournament! This makes getting your vehicle serviced incredibly easy and hassle-free. There are no additional fees for travel, distance, or drive time within our service area.

Who can benefit from using mobile services?

Anyone who values convenience and saving time can benefit from using mobile services. Whether you’re a busy parent, working during typical auto shop hours, or just prefer to avoid the hassle of a waiting room, mobile service brings the work to you—wherever you may be—so you can stay focused on your day.

Aren’t mobile services more expensive?

Actually, no! Our mobile services are comparable in price to what traditional (stationary) shops charge, and sometimes even less. Our lack of a brick-and-mortar shop allows us significantly lower overhead costs, and we’re happy to pass those savings along to you.

Is there a minimum charge per visit?

Our service calls have a minimum charge of one hour of labor. However, this minimum is frequently met by the labor time required for the actual repair or service performed, meaning you often incur no extra charges beyond the cost of the work itself.

Services

What areas do you service?

We currently service most locations within approximately 25 miles of Everett, WA, including Snohomish County and nearby surrounding areas.

What if the service I want isn’t listed?

We're happy to provide custom quotes! Our website lists many common services, but we understand that every vehicle is unique. If you require a service or repair that isn't listed, please contact us. We are happy to provide a personalized quote for any automotive need.

Payment

What methods of payment and financing do you accept?

We accept cash (exact change only), all major credit cards, Venmo, and Cash App.Financing is also available through Sunbit. We recommend checking for your pre-approval before authorizing our work so there are no surprises. After we send your estimate, click “Prequalify Now” at the bottom of the invoice to get that process started.

About Equality Auto

What are the mission and values of Equality Auto?

Equality Auto was created to make car care more transparent and accessible—especially for people who have felt dismissed, judged, or taken advantage of by other automotive industry workers. You deserve the opportunity to make informed decisions about your vehicle, and we’re here to help.We’re committed to treating every customer with respect and creating a genuinely inclusive environment. That includes being openly LGBTQIA+ friendly and welcoming to people of all backgrounds. Our ultimate goal is for you to feel comfortable asking us questions, confident in our answers, and able to trust the service you receive.

Who is behind Equality Auto?

Trisha Cook is the founder and owner of Equality Auto. She holds an Associate of Applied Science (AAS) in Diesel Technology from Universal Technical Institute (Arizona) and brings 11 years of hands-on experience in the automotive industry. Her specialties include a wide range of vehicles, backed by extensive manufacturer certifications from Dodge, Jeep, Chrysler, Ram, Kia, Freightliner, Kenworth, Cummins, and more.

How can I contact you?

You can reach us via phone call or text message at (360) 333-5373, or via email at tcook@equality-auto.com. Please include your vehicle’s current mileage, along with either its VIN or license plate number.